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Testimonials

These testimonials reflect the comments of just a few of our clients. We hope that give you a sense of what it’s like to work with us. We’d love to add your testimonial to our list. If you’d like to share your own experience, please send a note to Scott Smith simply by clicking here.

Brokerage relationships seem to run hot and cold in our industry depending on what the marketplace is doing. S.H. Smith is the exception. They have found a home in our agency as a market we can depend on. Our relationship with them is as deep and meaningful as any directly appointed carrier. The idea of having a marketing rep able to help is one their competition should copy.
      Seth Zaremba, Vice President, Alan Ross Insurance Agency, Inc.

When working with a wholesaler, you oftentimes have tight deadlines andS. H. Smith's responsiveness is of great value. Their product knowledge and carrier relationships benefit our commercial clients. They become an integral member of the sales team for conference calls and or client-prospect meetings. The firm's bench strength regardless of the coverage is reassuring.
      Mark Fries, Beardsley Brown and Bassett

I have had an excellent experience working with SH Smith & Company, Inc.  Not only do I receive prompt notification when my application is received and who my underwriter is going to be, but I have had my quotes within 24-48 hours.  I can’t tell you how impressive that is to me and, especially, to my clients.

    I have enjoyed excellent service, quick turn around time and an easy rapport with the underwriters and my marketing rep.  I know that SH Smith has access to more companies than any other broker I currently use and it has been an easy decision for me to make them my first contact.  I would absolutely recommend using SH Smith to anyone without reservation.  
      Bridget Kubera, Assistant Marketing Manager, Desmond Brothers Insurance

Dear Friends,
Allie and I just met with the folks at (name withheld) and renewed the account. We will forward you the orders, the affidavits and TRIA forms in the morning. Many, many thanks for all your help. You all make it awfully easy. On to the next one!
      Peter R. Houldin, Ericson Insurance Services, LLC

Attached is the certificate you needed for (name withheld). KUDOS to David Perkins for such fast service!!!
      Molly Tenance, CISR, Fox Everett Inc.

One of the major goals the management committee of MarketSource set for 2006 was to establish a strong working relationship with an excess and surplus lines broker. As an aggregator dealing with over 250 agents in Ohio, the MarketSource management committee felt establishing this relationship was a key to our growth. Bringing strong product lines, many of which are new product lines, to our 250 producing agencies is what MarketSource is all about.

This relationship was established with S.H. Smith & Co. at the end of the first quarter of 2006. We set what we felt was an ambition goal of $1,000,000 in GWP for 2006. I am happy to report that we exceeded this goal by approximately $1,800,000.

How was MarketSource Agency Network, LLC. able to write over $2,800,000 in GWP with S.H. Smith & Co. during the last nine months of 2006? The underwriting, marketing and support staff at S.H. Smith made sure our submissions were reviewed quickly and quoted promptly. In the E & S segment of the business this is critical and S.H. Smith & Co. excelled in this area. Coupled with our marketing and education efforts this proved to be a very successful combination

As we continue to expand and grow our operations, we look forward to continuing and improving our relationship with S.H. Smith in 2007.
      John E. Burtch, President, MarketSource Agency Network, LLC

It is always a pleasure to deal with the professional staff at SH Smith. They are extremely responsive to our coverage and pricing needs, and we appreciate their prompt attention.
      Fred Butler, CPCU, Executive Vice President, Pierson & Smith, Inc.

S.H.Smith & Co., Inc. allows me to help insureds solve coverage problems. Coverage such as EPLI, D&O & Professional Liability are not routine purchases and are critical to my clients--one false purchase could result in inadequate to poor coverage and a potential E&O claim for me. S.H.Smith professionals know the products and their expertise wins deals everyday for us. Great products, advisory services and competitive pricing to boot! That’s why Royko-Charamut does business with S.H. Smith & Co., Inc.

When I first started out in the business Dennis Donovan invited me in to the SH Smith offices and he gave me a training course in D&O and Claims Made Policies.. I have never forgotten that. I’m sure it was not easy to take that much time out of his busy day to spend with one agent.

S.H. Smith has allowed my agency to compete, even when we are up against the larger brokers or regional agencies. You are a competitive tool for us to win new clients.
      Edward V. Charamut, Royko-Charamut Insurance, LLC

Dennis Donovan was extremely helpful in placing a difficult crime policy recently. In his pursuit of the facts needed to write the account, he set up a 3-way conference call between me, him and the company underwriter. The deal almost collapsed a couple of times, but he kept the parties talking.
      Chuck Kaiser, Schiff-Kreidler-Shell Inc.

Smith Brothers has found S.H. Smith  & Company to be a valued wholesale relationship.  Their service is outstanding and the expertise of their staff as well as their responsiveness allows us to provide our clients the terms and conditions at the competitive pricing they deserve.
      Joe Smith, Smith Brothers